Optimum - Cable left coiled at my driveway!
About 6-8 weeks ago, had a technician come out to check the service I was having trouble with. Approximately ten days later, new cable was installed & buried but the excess cable was left taped & coiled next to my driveway, with two small flags on either side!
My HOA contacted me and asked what it was doing there - our cables here are buried. No one ever came back to bury this excess cable or remove it. Outrageous! I No cable was coiled when they arrived, but they decided to leave me with it coiled and taped & exposed next to my driveway!
Incomplete work...very disappointing considering the cost each month... another technician is scheduled for this Monday to finish what should have been done a month ago...
Preferred solution: Apology.
Location: Brooklyn, New York
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