Product: Optimum Tv Package Clear all filters (0 of 9 reviews match)
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Optimum - Chanel 16 Telemundo

Chanel 16 ,, Telemundo,, for few days already we can’t watch this Chanel,, we are trying to watch the Billboard award,, this is ridiculous,, we are 307 Chadwick Ave Newark
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Optimum Tv Package
#1241934
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Optimum - Bait & Switch SHOWTIME PKG !!!!

Added SHOWTIME just for ERIC CLAPTON special was told all movies free even though there are fees posted its not charged if you pay $10.99 2 months later PADDED BILL !!! Every movie charged !!! Offered $25 off $280 bill !!! I’m not paying and if they don’t drop charges letter to FCC !!!
2.4
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Optimum Tv Package
#1222372
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Don't let Optimum appease you by saying we've added more premium stations to compensate for pulling STARZ. Sure they added MGMHD but try watching a movie without getting a slew of commercials on MGMHD midway through the movie. Can't be done and it is LOADED with...
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Optimum Tv Package
#1177292
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Had a different optimum account under my roommates name installed on Nov 7th. They have been sending me bills for service dated from November 1st thru November 30th!!! My service had been disconnected during this time, they can see this but they say that their system...
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1.0
Product
Optimum Tv Package
I didn't like
  • Shady business practices
  • Customer service is rude and the cancel policy is total ripoff
#1165055
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1/1/2018 Since Altice has taken over the pricing for television has gone up and they have made an attempt to force people to buy more service in order to watch the better channels like discover, history TCM etc..They decided to remove Stars/StarzEncore and replaced it...
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2.1
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Optimum Tv Package
#1161852
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Optimum - ATTENTION CUSTOMERS!!!!! Make you upgrade !!!!

I spoke to a rep and optimum is pushing there customers to upgrade from one package to another by taking some of the channels that your already paying for and putting the same channel on a upgraded package and in order for you to get that channel back you have to pay more money I think that is being sneaky and wrong and optimum do not give you any notice of any kind to give you any options so they are loosing a customer I will take me money else where
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Optimum Tv Package
#1101764
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2 months ago Optimum raised my bill and said that the prior rate was part of an introductory rate available to new customers that expired after 24 months.Yet I have been an Optimum customer for over 6 years which I explained. I was told the only option was to switch...
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2.3
Product
Optimum Tv Package
I liked
  • Product
I didn't like
  • Service or price
  • Price
#929107
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Problems with three channels that go out every 2 or 3 months.They seem to want to set you up for appointments in hopes of charging a extra 60 bucks. My cable goes out and I call them. They can't fix it from their end. I schedule a appointment. They inform me if I...
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Anonymous
Anonymous

Yes. It's not just you. They didn't do this before but now they charge 59.95 for service appointments. This is completely illogical. We're paying for their service which doesn...

2.9
Product
Optimum Tv Package
#858068
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I previously had a contract with optimum, at the end of it I call customer service to renew my contract to my new moving place. I told them that I need the same package that I had before. $87 and change included taxes. When I got my first bill for the new contact it is...
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Optimum Tv Package
#607723
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