App. For Sat.
5 to 8
At 5.30 cable called and said they were outside. At same time i was at home cleaning garage in front of house. Immediately called back and cable said it was a mistake and service man was at wrong address and they would send him back. Of course they never showed up.
I called again at 7.45 and was then told it was too late and tough crap i would have to wait till Tuesday. I have been without internet for 5 days already which i need for work and lost 4 hours overtime waiting.
3 16 2018
Product or Service Mentioned: Optimum Customer Care.
Reason of review: Order processing issue.